After the Guided Self Development (GSD) program has been implemented, to achieve the greatest return on your training efforts, systematic follow up must occur to make sure new skills and knowledge thrive and are utilized regularly on the job. Managers are the caretakers of the new skills and behaviors of the people who report to them. Just as First Line Managers (FLMs) are the caretakers of Field Sales Representatives, Second Line Managers (SLMs) are the caretakers of the FLMs who report to them.

The Guided Self Development Follow-up Meetings have been created to help SLMs fulfill their role as caretakers of FLM coaching and counseling skills.  In all, there are 14 meetings in the package, 1 package overview meeting, 3 meetings intended to orient SLMs to their role as caretakers, and 10 meetings for SLMs to deliver to FLMs as GSD skill-building exercises.

Meetings For Second Line Managers, As Attendees

1.      Key Concepts Behind GSD

2.      What FLMs Learned in GSD

3.      What SLMs can do to Help FLMs

1.      The Pyramid of Success

2.      Behavior and Results

3.      APP Coaching Process Review

4.      APP Counseling Process Review

5.      Differentiating Coaching from Counseling

6.      Guidance Skills Review

7.      Targeting Skills and Desired Behaviors

8.      Observing Performance and Deciding on Change

9.      Making Progress in Development

10.     Tracking Performer Development

The Package Overview Meeting and a Package Guide booklet provide resources for resources for corporate trainers to assist with the preparation and orientation of SLMs.